Privacy Policy

Last Updated: August 17, 2026

1. Introduction

PrimeNova Solutions respects your privacy and is committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a Capital Check or funding inquiry, communicate with us, upload documents, or otherwise use our services.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Business name
• Email address
• Telephone or mobile number
• Business address
• Business and ownership information
• Financing needs and requested funding amount
• Business revenue and financial information
• Bank statements and other financial documents
• Identification or verification information
• Information submitted through applications, forms, email, telephone calls, or text messages

We may also collect technical information regarding use of our website, including device information, browser information, IP address, cookies, and website activity.

3. How We Use Information

We may use information collected to:

• Respond to funding inquiries
• Review potential financing options
• Process and manage applications
• Communicate regarding application status
• Request additional documents or information
• Provide customer service
• Connect applicants with appropriate funding providers
• Verify identity and prevent fraud
• Improve our website and services
• Send communications that the user has consented to receive
• Comply with applicable legal or regulatory obligations

4. Funding Partners and Service Providers

PrimeNova Solutions may share business, financial, application, and other necessary information with lenders, funding providers, financial institutions, underwriting partners, service providers, verification providers, and other parties involved in evaluating or processing a funding request.

Information is shared only as reasonably necessary for legitimate business purposes, including financing evaluation, underwriting, verification, transaction processing, servicing, fraud prevention, and legal compliance.

5. Mobile Information and SMS Consent

Mobile telephone numbers, SMS opt in data, and SMS messaging consent are treated separately from other information shared for financing or operational purposes.

Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information sharing described elsewhere in this Privacy Policy excludes SMS opt in data and consent.

Users who voluntarily opt in to text messaging from PrimeNova Solutions may receive messages regarding:

• Funding inquiries
• Application updates
• Document requests and reminders
• Customer service
• Financing products or services
• Occasional promotional communications where appropriate consent has been provided

Message frequency varies. Message and data rates may apply.

Users may reply STOP at any time to opt out of SMS messages.

Users may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

6. How Users Provide SMS Consent

When SMS communication is offered through a website form, users are required to actively select an unchecked SMS consent checkbox before opting in.

The consent disclosure informs users of the types of text messages they may receive, that message frequency varies, that message and data rates may apply, and that they may reply STOP to opt out or HELP for assistance.

SMS consent is optional and is not a condition of obtaining services.

7. Email Communications

Users may receive email communications related to inquiries, applications, services, or products.

Marketing emails may be discontinued at any time by using the unsubscribe link contained in the email.

8. Cookies and Website Technologies

We may use cookies and similar technologies to operate the website, understand website usage, improve user experience, analyze traffic, and support website functionality.

Users may control cookies through their browser settings where available.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

11. Third Party Services and Websites

Our website may contain links to third party websites or services.

PrimeNova Solutions is not responsible for the privacy practices, security, or content of third party websites. Users should review the privacy policies of those services separately.

12. Children's Privacy

Our services are intended for adults and businesses and are not directed toward children under the age of 18.

We do not knowingly collect personal information from children for purposes of providing business financing services.

13. Privacy Rights and Requests

Depending on applicable law, users may have rights regarding their personal information, including the ability to request access, correction, or deletion of certain information.

Requests may be submitted through the contact information available on the PrimeNova Solutions website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated "Last Updated" date.

15. Contact Us

Questions regarding this Privacy Policy, personal information, or our SMS messaging practices may be submitted through the contact information provided on the PrimeNova Solutions website.